Hi! I am Erin (Yin-Ling) Lee, a Product Designer based in the Bay Area.
I have recently worked at Juniper Networks, where I designed support platforms and in-product help tools for a variety of networking solutions, including software and hardware products.
I enjoy creating intuitive information experiences that delight customers and streamline complex workflows. My problem-solving approach is rooted in thorough documentation of the purpose and evolution of my designs.
I graduated from the University of Michigan with a master's degree in Human-Computer Interaction. Before that, I grew up in Taiwan and received my bachelor's degree from the Department of Library and Information Science at National Taiwan University.
During my free time, I go hiking as a getaway, enjoy comforting home-cooked meals, and collect postcards from my travels to capture memorable moments.